FAQ

I LOST SOMETHING AT THE WOODS — WHO CAN I CONTACT?
PLEASE CONTACT OUR LOST & FOUND TEAM AT: [PHONE NUMBER / EMAIL]

WHAT CAN’T I BRING INTO THE WOODS?
FOR EVERYONE’S SAFETY AND COMFORT, WE DO NOT PERMIT:

- WEAPONS OF ANY KIND
- OUTSIDE FOOD OR DRINKS
- LARGE BAGS OR BACKPACKS
- ANY BEHAVIOR THAT COMPROMISES THE SAFETY OR ENJOYMENT OF OTHERS

IS ENTRY GUARANTEED WITH A TICKET?
AN RSVP OR TICKET GIVES YOU PRIORITY, BUT ENTRY IS STILL AT THE DISCRETION OF OUR SECURITY AND DOOR TEAM. WE AIM TO CREATE A SAFE AND RESPECTFUL ATMOSPHERE FOR ALL.

IS THERE PARKING ON SITE?
YES — WE HAVE LIMITED ON-SITE PARKING AND OVERFLOW PARKING NEARBY, WITH SHUTTLE SERVICE PROVIDED.
WE HIGHLY ENCOURAGE RIDE-SHARING, DROP-OFFS, OR CARPOOLING FOR EASE AND FLOW.

ARE PETS ALLOWED?
NO — PETS ARE NOT ALLOWED INSIDE THE VENUE.

IS THE VENUE WHEELCHAIR ACCESSIBLE?
YES — THE WOODS IS FULLY ADA ACCESSIBLE. IF YOU REQUIRE ANY SPECIAL ASSISTANCE, PLEASE LET US KNOW IN ADVANCE.

HOW CAN I HOST A PRIVATE EVENT AT THE WOODS?
FROM WEDDINGS AND BIRTHDAYS TO MILESTONE CELEBRATIONS AND CORPORATE GATHERINGS, WE OFFER A VARIETY OF INDOOR AND OUTDOOR SPACES TO BRING YOUR VISION TO LIFE.
OUR TEAM WOULD BE DELIGHTED TO HELP CURATE AN EXPERIENCE THAT’S TRULY YOUR OWN. VISIT OUR PRIVATE EVENTS TAB OR CLICK HERE TO BEGIN PLANNING.

WHERE IS THE WOODS LOCATED?
THE WOODS IS LOCATED AT 149 SOUTHWEST WOOLSEY GLEN, LAKE CITY, FLORIDA.

IS THERE A DRESS CODE?
COME AS YOU ARE DURING THE DAY, BUT AFTER 10 PM, A DRESS CODE APPLIES. MEN MUST WEAR CLOSED-TOE SHOES. NO BEACHWEAR OR ATHLETIC GEAR AFTER DARK.

WHAT ARE THE AGE RESTRICTIONS?
THE WOODS IS FAMILY-FRIENDLY DURING DAYTIME HOURS, BUT AFTER 10 PM, ALL GUESTS MUST BE 21+. BRING VALID GOVERNMENT-ISSUED ID.

DO I NEED TO RSVP OR BUY TICKETS IN ADVANCE?
- DAYTIME ACCESS IS FREE — YOU'RE WELCOME TO WALK IN, DINE, SKATE, OR PLAY. TICKETS ARE ALSO AVAILABLE ON-SITE.
- FOR OUR NIGHTTIME EVENTS, WE STRONGLY ENCOURAGE RSVPING IN ADVANCE — EVEN WHEN TICKETS ARE FREE. WE MAY REACH CAPACITY, AND WITHOUT AN RSVP, YOU MAY BE SUBJECT TO A TICKET FEE AT THE DOOR.
- FOR PICKLEBALL AND SKATE SESSIONS, WE RECOMMEND PRE-BOOKING ONLINE, AS WE OFTEN SELL OUT. BOOKING IN ADVANCE GUARANTEES YOUR SPOT!

WHERE CAN I PURCHASE TICKETS?
ALL TICKETING IS HOSTED ON EVENTBRITE, AND DIRECT LINKS ARE AVAILABLE ON OUR WEBSITE. ONLY TICKETS PURCHASED THROUGH OFFICIAL CHANNELS ARE VALID.

HOW CAN I BOOK A TABLE, VIP LOUNGE OR CABANA?
WE OFFER A RANGE OF PREMIUM EXPERIENCES. TO BOOK A VIP TABLE, CABANA, OR LOUNGE ACCESS, CLICK HERE.

ARE CAMERAS OR PHONES PERMITTED IN THE VENUE?
YES — PHOTOS AND VIDEOS ARE WELCOME. PLEASE BE MINDFUL OF OTHERS' PRIVACY WHEN CAPTURING YOUR EXPERIENCE.

IS THE WOODS A CASHLESS VENUE?
YES. WE ARE A FULLY CASHLESS VENUE. ALL PURCHASES MUST BE MADE WITH DEBIT, CREDIT, OR DIGITAL PAYMENT METHODS.

FAQ