Privacy Policy

Last updated: [May 31, 2025]

At The Woods (www.thewoodsflorida.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share information when you interact with our website, subscribe to our communications, or engage with us at our venue.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Birthday (optional)

  • Preferences or interests (e.g. event types, VIP access)

  • Any information you provide when filling out forms or making reservations

2. How We Use Your Information

We use your information to:

  • Send marketing emails and SMS messages about upcoming events, VIP access, exclusive offers, and updates related to The Woods

  • Provide customer service and respond to inquiries

  • Improve our services and event experience

  • Comply with legal obligations

3. SMS Messaging Terms

By submitting your phone number, you agree to receive:

  • Recurring automated promotional and personalized marketing text messages from The Woods

  • Messages related to events, updates, and exclusive offers at the phone number provided

Consent is not a condition of any purchase.

Message frequency varies. Message and data rates may apply.

To opt-out at any time, text STOP.

For help, text HELP or email us at info@thewoodsflorida.com.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Email and SMS service providers like Klaviyo for communication purposes

  • Vendors that help us manage reservations, events, or marketing campaigns

  • Law enforcement if required by law

All third parties are required to keep your data secure and use it only for the intended purpose.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Track website performance

  • Understand user behavior

  • Provide a better online experience

You can disable cookies in your browser settings if preferred.

6. Data Security

We take appropriate security measures to protect your data from unauthorized access, disclosure, or misuse.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications at any time

  • Request more details about how your data is used

To make a request, contact us at info@thewoodsflorida.com

8. Changes to This Policy

We may update this policy from time to time. The updated version will always be posted at:

https://www.thewoodsflorida.com/privacy-policy

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

The Woods

Email: info@thewoodsflorida.com

Location: Lake City, Florida